Bangladesh’s largest mobile telecommunications operator, Grameenphone has entered into a Memorandum of Understanding (MoU) with Ericsson to collaborate and drive innovation in AI and Automation in Bangladesh.
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The MoU establishes a collaboration framework between Grameenphone and Ericsson, focusing on innovation, growth, and deployment of cutting-edge AI and Automation solutions through technology trials, workshops, and pilot projects.
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There will also be external collaborations with industry partners, regulators, and government bodies to foster sustainable innovation and growth in the telecom sector across Bangladesh.
It will leverage Ericsson’s expertise and award-winning, industry-leading technology to deliver an even better customer experience by evolving the network to maintain Grameenphone’s position as the leading telecommunications service provider in Bangladesh.
The MoU was signed during Innovate Asia 2024 recently and will enhance and advance the partnership between Grameenphone and Ericsson which began in 1998.
The MoU is aligned with the broader digital transformation goals within Bangladesh’s telecommunications landscape. As the country embraces a digital-first approach, the need for robust and efficient telecommunications infrastructure becomes increasingly critical.
Niranjan Srinivasan, Chief Information Officer of Grameenphone, says, “Partnering with Ericsson is a key step towards the telco tech vision of Grameenphone. The technology that we intend to collaborate on will transform and deliver a superior experience for our customers built on our common AI-first approach & ambition.”
David Hägerbro, Head of Ericsson Malaysia, Sri Lanka, and Bangladesh says, “We are thrilled to build upon our collaboration with Grameenphone in this innovative initiative. Our award-winning AI and Automation solutions will allow Grameenphone to respond even better to the evolving needs of its customers and meet the increasingly complex demands on the network.”
About Ericsson
Ericsson’s high-performing networks provide connectivity for billions of people every day. For nearly 150 years, we’ve been pioneers in creating technology for communication. We offer mobile communication and connectivity solutions for service providers and enterprises. Together with our customers and partners, we make the digital world of tomorrow a reality.
About Grameenphone
Grameenphone, part of the Telenor Group, is a leading telecommunications service provider in Bangladesh with over 84.6 million subscribers. With a mission to empower societies and minimize the digital divide since its inception in 1997, Grameenphone has built the largest cellular network in the country, covering over 99 percent of the country’s population.
Its brand promise of “Time is Now” reflects its commitment to making things possible with the power of connectivity, further enhancing customers’ digital lifestyle, while constantly innovating to be a future-fit, customer-centric technology service provider. Grameenphone is listed on the Dhaka Stock Exchange (DSE) and Chittagong Stock Exchange (CSE).
