Yuno, a global payment platform, announced major expansions in APAC, including a regional headquarters in Singapore and new operations in China. The two offices will help Yuno simplify global payments and support merchants in growing their business across borders.
This expansion comes after Yuno entered the Middle East and UK earlier this year, opening regional headquarters in Qatar and a European headquarters in London to better serve the fast-growing payment needs in the MENA and EU regions.
Yuno was founded by Juan Pablo Ortega and Julián Núñez, the entrepreneurs behind Latin America’s tech giant Rappi. They created Yuno for merchants, by merchants, after experiencing the challenges of global payments themselves. The platform aims to provide a secure, seamless, and scalable payment solution that works across different markets.
With its new operations in China, Yuno is helping Chinese merchants join the global digital economy. The platform offers a single API integration that connects to over 1,000 payment methods and 450+ providers in 195 countries.
Yuno also includes built-in compliance (PCI DSS, GDPR, and local data privacy), smart routing to improve approval rates and lower costs, and real-time payment insights to help merchants make better business decisions.
“China is one of the world’s most advanced digital economies, and its merchants are increasingly going global,” said SheueChee Beh, Senior Vice President and General Manager of Yuno in APAC. “We’re proud to partner with Chinese brands to remove the friction in cross-border payments and help them scale confidently on the world stage.”
Yuno’s decision to set up its regional headquarters in Singapore is a strategic step to strengthen its presence in APAC, one of the fastest-growing regions for digital commerce.
With strong internet penetration, a tech-savvy population, and advanced digital infrastructure, Singapore has become a hub for fintech companies, consistently attracting the highest funding in the region.
Yuno has launched a new AI-powered solution called NOVA to help merchants in APAC and worldwide. NOVA transforms card declines, abandoned checkouts, and missed payments into AI-driven customer conversations through phone and WhatsApp, helping businesses recover revenue and gather extra customer insights.
These customer interactions are designed to be engaging and personalized. NOVA uses intelligent decision-making to pick the best outreach method, create the right script, translate into 70+ languages, and adapt in real time based on each customer’s responses and preferences.
Pilots of NOVA started in Q2 2025 with select global merchants in retail, digital services, and delivery platforms. Early tests showed that NOVA could recover up to 75% of failed payments on answered calls and also delivered strong results through WhatsApp messaging.
Rappi, the Latin American delivery giant, was among the first to use NOVA. Within just a few months, the company saw an 8% increase in payment recovery rates.
“Our goal is to become the go-to partner for businesses navigating global payments. Whether it’s a fast-scaling brand in China or an innovative startup in Asia, Yuno offers the infrastructure and intelligence to power their next stage of growth,” said Juan Pablo Ortega, Co-founder and CEO, Yuno. “Coupled with the launch of NOVA, Yuno is driving the charge towards agentic commerce, proactively solving merchant issues, all without manual intervention. We look forward to our continued expansion in the region and helping businesses scale globally with confidence and efficiency.”
Yuno is a leading financial platform that makes global payments easier for large merchants and fast-growing companies. With a single API, it connects to over 1,000 payment methods and fraud tools, helping businesses increase payment success, reduce costs, and enhance security.
Yuno collaborates with top brands across Latin America, North America, Europe, the Middle East, and the APAC region, including McDonald’s, NetEase Games, GoFundMe, Uber, inDrive, and Rappi.
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