AIA Singapore and NHG Health have signed a Memorandum of Understanding (MoU) to work together on important projects. Their goal is to strengthen Singapore’s healthcare system and improve the overall health of the population.
The collaboration also focuses on making healthcare more sustainable and affordable for everyone in Singapore, ensuring that all residents can access quality care in the long term.
The MoU was signed today at Khoo Teck Puat Hospital by Ms. Wong Sze Keed, CEO of AIA Singapore, and Professor Joe Sim, Group CEO of NHG Health. The partnership will focus on three main areas: creating innovative solutions to build a sustainable healthcare system in Singapore, working together to provide Value-Based Care (VBC) that offers better health outcomes for AIA Singapore policyholders at affordable costs, and running programs aimed at improving the overall health of the population.
Ms. Wong Sze Keed, Chief Executive Officer of AIA Singapore said, “Our partnership with NHG Health marks another significant step in our unwavering commitment to the health and well-being of Singapore residents. By combining AIAs expertise in health and protection with NHG Health’s deep clinical knowledge and public health focus, we are poised to co-create innovative solutions that not only enhance the quality and affordability of care but also proactively address the health challenges facing our community. This collaboration is a testament to our shared vision of empowering individuals to live Healthier, Longer, Better Lives.”
Professor Joe Sim, Group Chief Executive Officer of NHG Health, said, “NHG Health is committed to advancing population health and preventive care so that our residents in Central and North Singapore can enjoy more years of good health. AIA’s deep expertise in risk management and wellness incentives complements our clinical strengths. This collaboration will enable us to align financing with healthier behaviours, drive prevention and early intervention so that both individuals and our health ecosystem benefit from cost efficiencies and better quality of life.”
This partnership strengthens AIA Singapore’s ongoing efforts to develop and expand its health and wellness services showing its commitment to supporting the overall well-being of both its policyholders and the wider Singapore community. The company has also launched several initiatives to effectively meet the changing needs of its policyholders.
In 2024, AIA Singapore gave its personal policyholders access to on-demand teleconsultations, mental wellness services, paediatric care, and home health screenings. These services are available to all members with AIA personal insurance plans.
In October 2024, AIA Singapore also improved its corporate insurance policies. The updates included first-in-market expanded inpatient coverage for mental health care and other enhanced benefits, all at no extra cost. These improvements benefit over 1.3 million employees in Singapore, which is more than 20% of the country’s population.
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