Hyro is a company that builds AI assistants designed specifically for the U.S. healthcare system. It has raised $45 million in a new funding round led by Healthier Capital, along with Norwest, Define Ventures, and other existing investors.
The round also saw new investments from Bon Secours Mercy Health, one of Hyro’s long-time clients, and ServiceNow Ventures, the investment arm of ServiceNow.
This funding comes just 10 months after Hyro’s last raise and has doubled the company’s value to several hundred million dollars. With this round, Hyro’s total funding now stands at $95 million.
Hyro’s previous funding round raised $15 million, which was an addition to its earlier $20 million Series B round completed in 2023.
Earlier investors included Liberty Mutual Strategic Ventures, Black Opal Ventures, K20, Hanaco Ventures, Spero Ventures, and Mindset Ventures — but they didn’t join this new round. Healthier Capital was the only investor to return.
Hyro was founded in 2018 by Israel Krush and Rom Cohen. The company is registered in the U.S. and has its main office in New York. It has about 130 employees — around 80 work in Tel Aviv and about 50 in the U.S.
Interest in Hyro has grown quickly during the recent AI boom, even though the company started seven years ago, before the big advances in artificial intelligence. In the beginning, the founders wanted to use language-based AI to automate voice conversations for business service centers.
By 2020, Hyro started offering its products to the market. But as AI technology grew more popular, the company decided to focus mainly on the healthcare industry.
Today, Hyro’s platform helps patients do things like book doctor appointments or renew prescriptions through automated voice systems. This reduces the need for extra staff and lowers costs for healthcare providers.
Hyro’s clients include major U.S. healthcare organizations such as Intermountain Health, Baptist Health, and Hackensack Meridian Health. Its technology is also used in hospitals and medical centers like Sutter Health, Tampa General Hospital, Prisma Health and Piedmont Healthcare.
The U.S. healthcare system has many challenges, such as multiple providers, complicated processes, and busy service centers. Staff shortages, burnout, and employees leaving make things even harder.
AI platforms like Hyro’s can help by shortening wait times, reducing call-center work, improving patient experiences, and making healthcare more accessible. Hyro says its system — which works with voice, chat, and text — can handle 85% of calls without needing a human.
“After another 10 months of strong execution, landing new enterprise customers and expanding relationships with existing ones, we decided to bring on additional capital to further our mission of improving patient access to care and driving operational excellence for health systems,” said Krush. “There are plenty of impressive demos in the market, but what healthcare organizations need are AI agents that are patient-ready and enterprise-ready today, designed around proven real-world workflows and best practices, deeply interoperable with EMR systems like Epic, and reinforced with robust safeguards. This new funding round reflects the industry’s growing trust in our approach. With support from both new strategic investors and long-time partners, we’re well-positioned to expand across new specialties and segments throughout the healthcare ecosystem.”
“Healthcare is highly complex. What excites us about Hyro is their combination of advanced AI agents with deep healthcare-native design and safety mechanisms,” said Assaf Harel, Partner at Norwest. “Healthcare organizations need more than just polished chatbots, they need platforms that integrate seamlessly with EHRs, CRMs and clinical workflows embedded deep within the complex U.S. care ecosystem. Hyro is already proving it can deliver this at scale, and we believe it’s positioned to become the definitive AI communications layer for healthcare.”
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