Kapture CX Raises $10 Mn in Pre-Series B Round

Existing investors Cactus Venture Partners and India Alternatives also took part in the funding round.

The company will use the new funds to expand into international markets, strengthen its research and development (R&D), and enhance its products.

“Since our Series A round in 2023, Kapture has grown 4X and achieved what remains rare in the AI economy – profitability. Having an AI-first organization like Bajaj Finserv Ventures lead this round is powerful validation of our value proposition,” said Kapture CX cofounder and CEO Kamath.

Lakshmi Iyer, Group President - Investments and MD & CEO, Bajaj Alts, said, “We are currently in the process of launching the AI Opportunities Fund to invest across the emerging AI ecosystem. As we evaluated opportunities in the space, we found in Kapture a solution that demonstrably works at scale. Kapture's deep-tech capabilities, including model training, combined with its strong understanding of enterprise workflows and robust partner ecosystem, position the company strongly within the evolving AI landscape."

Founded in 2014 by Sheshgiri Kamath and Vikas Garg, Kapture CX is an AI-powered platform that helps large businesses manage complex and important tasks. It brings together AI agents, business insights, and human support in one system to improve efficiency.

Many companies use different software tools from multiple vendors, making it difficult and time-consuming to adopt AI. Kapture CX aims to solve this problem by offering a single platform that handles everything in one place.

The platform is built for specific industries and complex business operations. It allows companies to customize AI solutions and deploy them at scale without needing complicated integrations.

Kapture CX says its platform is used by more than 1,000 enterprises across 18 countries. Its customers include companies such as Bajaj Finance, businesses within the Tata Group and Reliance Group, as well as consulting firms and major cloud partners.

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