
Lumen Technologies has earned the Palo Alto Networks NextWave Cortex XSIAM Select Specialisation Status in Singapore. This recognition is given to partners who have strong expertise in setting up and managing the Cortex XSIAM platform. It shows that Lumen can help companies improve and modernise their Security Operations Centres (SOCs).
Lumen offers an Advanced Managed Detection and Response (MDR) service that uses AI to detect and respond to cyber threats. It protects cloud systems, on-premises setups, identity systems, and operational technology (OT) environments. This helps businesses get complete visibility and better control over their security.
The solution is built on the Palo Alto Networks Cortex XSIAM platform, which combines multiple security tools into one system. It brings together features like XDR, SOAR, ASM, and SIEM to simplify security operations. This reduces complexity, speeds up response times, improves accuracy, and lowers operational and licensing costs.
As a Select Partner, Lumen helps customers smoothly deploy Cortex XSIAM and strengthen their overall security systems. Customers benefit from continuous threat monitoring, customised response plans, and asset discovery supported by Lumen’s SOC analysts and Black Lotus Lab team. With regional expertise and a global network of SOCs, Lumen focuses on proactive defence against growing cyber threats
“Our Advanced MDR offering is designed to give customers clarity and control in the face of growing cyber complexity. Partnering with Palo Alto Networks allows us to deliver a unified, intelligence-driven platform that not only strengthens security operations but also aligns with our customers’ business goals. This specialisation validates our ability to deliver trusted, outcome-focused cybersecurity, backed by deep regional expertise and a commitment to proactive protection,” said Ignatius Wong, Senior Director, Managed & Professional Services, APAC at Lumen Technologies.
Michelle Saw, Vice President, GTM Shared Services and Ecosystems, Asia-Pacific and Japan at Palo Alto Networks, said, “Lumen’s achievement is a significant milestone that reinforces our commitment to a partner ecosystem focused on delivering world-class security outcomes in APAC. In today’s complex threat landscape, customers need the power of a unified, AI-driven platform like Cortex XSIAM, combined with the deep regional expertise and managed services of a trusted partner like Lumen. We are proud to collaborate with Lumen to empower businesses across the region to transform their security posture and confidently face the next generation of cyber threats.”
Lumen is focused on unlocking the world’s digital potential. The company helps businesses grow by connecting people, data, and applications in a fast, secure, and seamless way.
As a trusted network provider for AI, Lumen uses its large-scale infrastructure to help companies make the most of artificial intelligence. From city-level connectivity and long-distance data transport to edge cloud, security, managed services, and digital platform solutions, Lumen supports businesses both in meeting today’s needs and preparing for the future.
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