VerbaFlo, a conversational AI platform that helps real estate businesses improve customer communication, has raised $7 million in a seed funding round led by Pi Labs.
Other investors, including Haatch, Navigate Ventures, Old College Capital, and several global family offices also joined the round. With this, VerbaFlo’s total funding has reached around $9 million.
“Real estate is one of the largest industries in the world; yet much of its revenue still depends on fragmented communication across channels. We built VerbaFlo to address this by creating a purpose-built vertical AI platform for residential real estate that integrates with the systems operators already use, enabling them to automate and optimise conversations across the resident lifecycle,” said Sayantan Biswas, Co-founder of VerbaFlo.
Faisal Butt, Managing Partner at Pi Labs, believes this targeted technology is essential for the future of the sector.
“We believe the next wave of value creation in the built world will be driven by applied, vertical AI, a thesis we are executing on in our latest fund, Pi Labs Fund IV,” he noted, explaining the investment strategy.
Founded in 2024 by Sayantan Biswas, Abhishek Garg, VP Singh, and Dan Smith, VerbaFlo is an AI platform built for residential real estate businesses.
It helps property owners and managers handle tasks like renting, daily operations, and communication with residents using AI-powered chat systems.
With VerbaFlo, businesses can create different AI agents for tasks such as sales, leasing, marketing, finance, operations, maintenance, and customer engagement.
Each AI agent is trained for a specific job and connected to real systems. It can answer questions, find potential customers, schedule property visits, send follow-ups, handle maintenance requests, and update records automatically.
VerbaFlo brings all communication from email, web chat, WhatsApp, phone, and other channels into one place. It also allows businesses to respond instantly, 24/7, in more than 200 languages.
The company says its platform supports over 200,000 property units worldwide and adds about 30,000 new units every month. It works with major property companies in the UK and Europe, and is now expanding into the US, Middle East, Australia, South Africa, and other regions.
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