Adyen, a Dutch fintech platform, announced on Tuesday that it has expanded its partnership with Vietnam Airlines, the country’s flag carrier. The two companies first teamed up in 2017 for Adyen’s gateway solution, and in 2024, they broadened the partnership to use Adyen’s global payment processing services. This expansion allows the airline to offer smoother payment experiences in markets like Japan, Australia, the U.S., and Europe.
With a single integration, the airline can now process faster and more reliable transactions, including credit cards and local payment options like Alipay and WeChat Pay. Adyen’s system connects directly to Visa and Mastercard, helping Vietnam Airlines take advantage of local market conditions for better authorization rates and lower transaction fees.
Since the expansion of its partnership, Vietnam Airlines has seen a 5 percent increase in authorization rates.
“Our strengthened partnership with Adyen represents a significant step forward in Vietnam Airlines’ digital transformation. With Adyen’s global reach and advanced payment solutions, we can offer travelers worldwide a smooth, secure, and flexible payment experience, supporting both major card networks and emerging payment methods. This collaboration enables us to elevate the passenger journey while boosting operational efficiency and fostering innovation,” said Bui Tran Cuong, Deputy Director of Finance and Accounting, Vietnam Airlines.
“We are honored to further our longstanding collaboration with Vietnam Airlines as their trusted payments partner, and our work together is testament to how the right payment solutions can empower businesses to serve a global customer base at scale,” said Warren Hayashi, President, Asia-Pacific, Adyen.
Adyen provides end-to-end payments capabilities, data-driven insights, and financial products in a single global solution.
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