The global technology giant Zoho, with its headquarters in Chennai, has released two new products: Zoho IoT, a scalable and user-friendly low-code platform that helps organizations create and implement unique Internet of Things (IoT) solutions, and Vikra, a seller app on the Open Network for Digital Commerce (ONDC) network.
Additionally, the corporation reported that in 2023, its customer base in India increased by 31%. The announcements were made during the company’s yearly user conference, Zoholics India.
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“We remain steadfast in our product R&D efforts, with a focus on effectively enhancing our platform through innovating and launching new products like Vikra and Zoho IoT while also integrating AI capabilities across the tech stack. We have steadily advanced on our contextual intelligence vision, applying AI technology to enhance customer experience and offer deeper insights. This commitment to continuous improvement is helping us become a preferred partner for large enterprises and government institutions across India. As businesses increasingly seek value from their software solutions and larger organisations aim to reduce bloat, we’re seeing significant growth in India, which has now become our second-largest market said,” Sridhar Vembu, CEO and Co-founder, Zoho Corp.
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T Koshy, MD & CEO of ONDC, said, “Vikra represents the kind of innovation that supports ONDC’s mission to make e-commerce accessible to all. By integrating such advanced solutions from Zoho, we are not just simplifying technology for businesses, we are also opening doors to a vast, inclusive digital economy. This is a step forward in democratizing e-commerce in India, where even the smallest businesses can now thrive in the digital marketplace harnessing the power of Technology.”
Zoho is also designing and implementing narrow, small, medium, and big language models for specific product use cases to improve its AI capabilities. Zoho uses business context to help organizations gain meaningful insights for decision-making with AI. The company prioritizes privacy by not training AI models on consumer data.
About Zoho
Zoho Corporation is one of the most successful technology businesses in the world, with over 55 apps in almost every major business sector. With more than 15,000 workers, Zoho is a profitable privately held company with its headquarters located in Chennai, India.
