In order to introduce a cutting-edge customer immersive remote factory tour solution for the semiconductor packaging and testing industry, ASPEED Technology, a leader in 360-degree immersive remote management solutions, and its subsidiary Cupola360 have partnered with Sigurd Microelectronics Corporation, a top semiconductor packaging and testing company.
This solution helps Sigurd provide even more comprehensive backend semiconductor manufacturing services by enabling remote customer audits and tours of factory production lines through the use of ASPEED and Cupola360’s immersive panoramic cameras and visual remote management platform.
In order to improve service quality and customer happiness, Sigurd has actively introduced innovative technology into its plants and has been devoted to encouraging smart updates in recent years. The factory will be extensively equipped with Cupola360 panoramic cameras, which will be deployed as part of ASPEED and Cupola360’s panoramic smart visual remote management system.
This will enable real-time remote patrol and inspection of the whole area. Production data can be promptly shown on-site via this technology. Without physically joining the production lines, clients, factory managers, and auditors can perform remote factory patrols, project conversations, and process introductions.
“For many industries, customer factory visits are essential. However, in the past, there was a lack of advanced technology to replace physical visits. Now, with the Cupola360 immersive remote factory tour solution, the cumbersome process of production line access control is eliminated, significantly enhancing the customer tour experience and efficiency. This solution also helps customers keep track of the production site status and related data in real time, effectively improving project tracking and management efficiency. Sigurd, with numerous international clients, places great importance on its commitment to customer rights and satisfaction. The management team, with great foresight, has actively implemented this system, greatly enhancing customer trust.” said CJ Hsieh, COO of ASPEED Technology.
This method minimises the chance of contamination and interference from workers accessing the production lines while cutting down on travel expenses and carbon footprints.
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Cupola360’s immersive visual advantage improves client factory tours in terms of efficiency and quality by providing customers with real-time production visuals and data that surpass those seen on physical production lines.
“In response to the changes in industry and work patterns in the post-pandemic era, remote factory tours have become an important trend. Existing factory inspections and customer visits require a large amount of manpower for on-site patrol and inspections, and the process is cumbersome. Frequent entries to the production lines affect production efficiency. Sigurd places great importance on customer satisfaction and the protection of their interests, and the Cupola360 panoramic smart visual remote management solution effectively addresses the pain points of existing inspections, audits, and tours, significantly improving operational efficiency, enhancing site safety, and increasing customer satisfaction and adoption speed. Together, we create greater value for our customers.” said Tsan-Lien Yeh, General Manager and COO of Sigurd. This solution has already been successfully implemented at Sigurd’s Beixing and Zhongxing factories and will continue to expand to other factory applications across various industries in the future.
It also facilitates customers’ ability to monitor the status of their production initiatives.
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About Aspeed Technology
ASPEED Technology Inc. is a well-known fabless IC design business. ASPEED, being a trailblazer and leader in cutting-edge SoC solutions with a focus on niche markets, is an expert in two areas: Smart AV Solutions, which includes AVoIP SoC, Cupola360 spherical image stitching processor, and Cupola360 Software Kit, and Cloud & Enterprise Solutions, which includes Baseboard Management Controller (BMC) SoC, Bridge IC, and PFR SoC.
About Sigurd
Sigurd provides excellent Outsourced Semiconductor Assembly and Test (OSAT) services. Sigurd provides backend engineering and manufacturing solutions to customers globally from production and R&D centres in Taiwan, China, and Japan with a core engineering team with over 30 years of hands-on experience.
