In-app communication platform CometChat has raised $6.5 million (around INR 60 crore) in strategic funding from its existing investor Run Ventures.
The startup plans to use the new funding to build AI agents for different industries, including wellness and beauty, healthcare, finance, hospitality, and food services.
“The current fund raise is specifically done to accelerate our AI play. Our GTM in this vertical would be to target high-transaction verticals like wellness & beauty, home services, e-comm, hospitality & food service where the combination of inbound responsiveness and proactive outreach drives measurable retention and revenue outcomes,” said Anuj Garg, Co-founder and chief executive of CometChat.
“We have witnessed how methodically Anuj and Anant have scaled the business to make CometChat an intelligent communication layer with several proven use cases. The company has been piloting its AI platform with encouraging early signs as enterprise customers have come onboard,” said Brandon Tidwell, co-founder and general partner at Run Ventures.
CometChat was founded in 2010 by Anuj Garg and Anant Garg. It offers a communication platform that helps businesses add chat, voice calls, and AI features to their apps or websites.
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The company works with well-known clients like NoBroker, Larsen & Toubro, Deloitte, TransMedics, and Sploot.
Over the next 12 to 18 months, the startup plans to focus on expanding its use of AI. It aims to turn small pilot projects into full-scale solutions with better coordination and more communication options.
It also plans to grow its enterprise business by improving its sales, engineering, and customer support to handle large-scale projects more effectively.
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