Indonesia-based Indosat Ooredoo Hutchison and Ericsson proudly announce the successful deployment of the world’s first full-stack Digital Monetization Platform (DMP), marking a significant milestone in Indonesia’s digital transformation journey for telecommunications.
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This collaboration aligns with Indosat’s larger purpose of empowering Indonesia by raising digital telecommunication standards, supporting economic growth, and enabling real-time monetization and flexible service development to drive industry growth.
The DMP stack, included the seamless migration of prepaid subscribers, demonstrating an impressive advancement in Indonesia’s digital capabilities. As the first of its kind, the platform is part of Ericsson’s Telecom Business Support System (BSS) portfolio and equips Indosat to enhance digital services such as 5G readiness and advanced B2B solutions. By enabling real-time monetization, the platform allows Indosat to meet diverse customer demands while paving the way for future business models that capitalize on 5G advancements, such as network slicing, to provide tailored connectivity for consumer and enterprise markets alike.
The Digital Monetization Platform is designed to serve around 100 million Indosat subscribers across Indonesia. A key milestone in this deployment was the rapid migration of millions of prepaid subscribers in just 18 days, including a highly intensive 48-hour period—completed seamlessly without any disruptions.
Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison said, “The successful deployment of the DMP was a testament to the spirit of ‘Gotong Royong’—a collaborative effort uniting all stakeholders toward our common goal. This partnership with Ericsson will assist Indosat in elevating the quality of services and providing marvelous experiences to our customers. Through real-time monetization and a highly adaptable platform, we are enabling new business models that will fuel growth across the industry.”
Krishna Patil, President Director of Ericsson Indonesia, stated, “As a global ICT leader, Ericsson is committed to supporting Indosat in enhancing its digital offerings by providing the latest innovations with world-class technology. We are confident that, by deploying a full-stack DMP, Indosat can improve customer services while ensuring a smooth transition to the 5G network. Our long-standing partnership supports Indosat’s transformation and accelerates digitalization across the country.”
This achievement reflects Indosat’s commitment to fostering Indonesia’s digital journey by leveraging cutting-edge technologies that bolster national connectivity and economic progress. By building a more resilient, efficient telecom infrastructure, Indosat is creating a stronger foundation for digital inclusion, enabling Indonesians to benefit from advanced connectivity in all aspects of life.
Future Collaboration in AI-Driven Innovation
In conjunction with the DMP launch, Indosat and Ericsson signed a Memorandum of Understanding (MoU) during Innovate Asia 2024 in Bangkok. The MoU outlines a commitment to co-develop innovations in Generative Artificial Intelligence (Gen AI) and Machine Learning (AI/ML) within the DMP and BSS ecosystems. This initiative aims to accelerate monetization efforts, streamline time-to-market, and introduce advanced AI-driven products that enhance revenue growth.
Through this pioneering project, Indosat and Ericsson demonstrate a shared vision for a digitally empowered Indonesia, charting a course toward a robust, connected future.
About Ericsson
Ericsson’s high-performing networks provide connectivity for billions of people every day. For nearly 150 years, we’ve been pioneers in creating technology for communication. We offer mobile communication and connectivity solutions for service providers and enterprises. Together with our customers and partners, we make the digital world of tomorrow a reality. www.ericsson.com
About Indosat Ooredoo Hutchison
Indosat Ooredoo Hutchison has the vision to become the most preferred digital telecommunications company in Indonesia. Together with its subsidiaries and affiliates, Indosat provides cellular services, ICT solutions, data centers, Fiber to the Home (FTTH), electronic payment services, financial services, and other digital services. Indosat has a larger purpose of empowering Indonesia, and with the spirit of Gotong Royong, Indosat wants to be the main collaborator in realizing it and creating meaningful change.
