ZURICH and Indosat Ooredoo Hutchison (IOH)has Partnered to combine insurance and telecoms services into one app.
Through the myIM3 and bima+ platforms, the cooperation will enable the more than 100 million users of Indosat to access a range of insurance products.
Products including postpaid bill reimbursement and travel insurance that covers missed flights, misplaced luggage, and urgent medical attention will be available from Zurich.
Plans for the future include broken screen insurance and hospital cash plans, with the goal of offering reasonably priced and complete protection alternatives.
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Through this collaboration, Indosat is demonstrating that it is offering all-inclusive protection solutions for a range of activities, which are available via the myIM3 and bima+ platforms.
Ritesh Kumar Singh, Director and Chief Commercial Officer of Indosat Ooredoo Hutchison, stated, “This strategic partnership combines Indosat’s extensive network and complete digital ecosystem with Zurich ’s expertise in insurance protection. This combination will not only strengthen our efforts to deliver marvelous experience, but also extends protection for Indonesians, particularly in rural and underserved areas. By leveraging the latest technology and a data-driven approach, we are optimistic that we can significantly improve service accessibility and comprehensive protection to the uninsured as well as insured segment.
Additionally, postpaid clients who purchase a plan or renew it automatically receive a Free Postpaid Bill Protection plan, which offers extra benefits in addition to coverage against significant health risks. Inspired by the gotong royong spirit, Indosat and Zurich are committed to offering safety that meets the individual needs of its clients.
Edhi Tjahja Negara, President Director of PT Zurich Asuransi Indonesia Tbk, said, “ Partnering with Indosat Ooredoo Hutchison marks a significant milestone in Zurich’s mission to build a more resilient and financially strong Indonesia. Our digital-first solutions, designed under the Zurich Edge strategy in this platform, will ensure comprehensive protection is just a click away, fostering greater financial inclusion.”
For more than 33 years, Zurich has been providing general, life, and sharia insurance products to clients in Indonesia. Its offerings are distinguished by low premiums, simple enrollment procedures, quick claims processing, and, most importantly, offerings that are made to provide an exceptional client experience.
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For postpaid clients, Indosat is now launching a Free Postpaid Bill Protection plan, which provides insurance against major health risks at the time of plan purchase or renewal.
This program is in line with the Indonesian concept of gotong royong, or mutual cooperation, since both businesses are dedicated to offering protection tailored to each individual client.
About Indosat
Indosat Ooredoo Hutchison aims to be Indonesia’s most preferred digital telecommunications business. PT Indosat Tbk (“Indosat Ooredoo”) and PT Hutchison 3 Indonesia merged to create a world-class digital telecoms and internet company for Indonesia that can better compete and create value for all stakeholders, including employees, customers, and shareholders. Indonesia’s second-largest mobile telecoms company is Indosat Ooredoo Hutchison.
About Zurich
Zurich is a leading worldwide and local multi-line insurance. It offers property, casualty, and life insurance in over 210 countries and territories with 60,000 employees. Individuals, small enterprises, mid-sized and large companies, and global corporations use Zurich. The 1872-founded Group is based in Zurich, Switzerland.
