MoEngage, a customer engagement platform used by consumer brands, has raised an additional $180 million as part of its Series F funding round.
This follows the $100 million raised in November 2025, taking the total Series F funding to $280 million. The latest round was led by new investors ChrysCapital and Dragon Funds, with Schroders Capital joining in. Existing investors TR Capital and B Capital also continued their support.
The new funding will be used to improve and expand MoEngage’s Merlin AI product suite. The company also plans to grow its sales and marketing teams in North America and Europe.
MoEngage will also focus on expanding in Australia, New Zealand, and Southeast Asia, where more large brands are upgrading their customer engagement systems. In addition, the company plans to explore strategic acquisitions to further strengthen its platform.
MoEngage also completed its second employee tender offer, worth about $15 million, allowing 259 current and former employees to benefit financially.
The funding round also included selected secondary share sales for early investors such as Eight Roads, Helion Venture Partners, Matrix Partners, and Ventureast.
“At MoEngage, we believe our success is a collective effort, built on a culture of ownership and innovation. It is vital that we recognize the people who brought us to this stage,” said Raviteja Dodda, CEO & Co-founder, MoEngage. “This liquidity program reflects that commitment by ensuring that the builders of MoEngage, our employees, and early investors have the opportunity to directly share in the milestones we achieve together. We are grateful for the partnership of ChrysCapital, Dragon Funds, Schroders Capital, TR Capital, and B Capital as we continue to scale globally.”
“Customer engagement has never belonged to just one team. Customers move through many moments, and those moments should feel connected and supportive,” added Dodda. “When product, engineering, and marketing work from the same data and tools, they can show up more naturally for their audiences. That’s the experience we want to help companies deliver so they can grow their brands.”
Rishabh Iyer, Vice President at ChrysCapital, said, “ChrysCapital is excited to partner with MoEngage for its next phase of AI-led growth. This investment aligns with our strategy to back technology platforms, built in India for global enterprises, leveraging deep talent, capital efficiency, and a sophisticated understanding of enterprise needs. We are impressed by MoEngage’s disciplined operating model, sustained US execution and broad product capabilities. We look forward to helping the team become the world’s leading marketing technology platform.”
Founded in 2014 by Raviteja Dodda and Yashwanth Kumar, MoEngage is a platform that provides data-driven customer engagement tools. It helps brands connect with users across multiple channels including web, mobile, email, and messaging. Some of its notable clients include SoundCloud, McAfee, Flipkart, Kayak, Domino’s, and Deutsche Telekom.
MoEngage Inform is designed for reliable delivery of transactional messages such as OTPs and account updates. It works via a single API and operates separately from marketing campaigns, ensuring important messages reach users without interruption.
MoEngage’s Product Analytics combines behavioral data with real-time engagement insights. This helps teams understand user behavior, improve retention, and increase the lifetime value of their customers.
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