India’s 1 Customer Experience Platform For Direct Commerce Empowering over 2 Lakh eCommerce Sellers, Shiprocket has colloaborated with Truecaller, the leading global platform for verifying contacts and blocking unwanted communication for over 368 million people on a monthly basis.
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Through this partnership, independent eCommerce retailers throughout India will be empowered and the online buying experience would be revolutionized. Through the optimization of mobile onboarding and purchasing experiences, the alliance is expected to provide the 3 lakh Shiprocket merchants with a flawless customer experience.
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By offering a simple user experience, Shiprocket hopes to support merchant expansion in this rapidly expanding sector through this cooperation.
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Saahil Goel, Co-founder & CEO of Shiprocket, emphasized the strategic utilization of funds: “The raised capital will be used towards product development, user acquisition, and testing of core app features. This strategic allocation is expected to enhance the platform’s offerings and user experience significantly.”
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Saahil Goel further commented on the benefits of the collaboration, stating, “Truecaller’s OTP-less verification combined with Shiprocket Checkout solution will enable a seamless experience for the consumers. This will help our merchants further reduce cart abandonment rates and expand their consumer base among the mobile-first audiences.”
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Priyam Bose, Global Head GTM & Developer Products at Truecaller, highlighted the company’s commitment to empowering businesses: “With this key collaboration with Shiprocket, we are streamlining and elevating their merchant’s digital-led operations across the consumer experience lifecycle, from onboarding to checkout to communication through our business suite of products from the Truecaller platform.”
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About Shiprocket
Founded in 2012, Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries.
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About Truecaller
Truecaller is a Swedish company founded in 2009 in Stockholm, Sweden by Nami Zarringhalam and Alan Mamedi. The app began when co-founders were just students who wanted to create a service that would easily identify incoming calls from unknown numbers. Truecaller is the leading global platform for verifying contacts and blocking unwanted communication for over 368 million people on a monthly basis. Truecaller enable safe and relevant conversations between people and make it efficient for business to connect with consumers.
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