Singapore based super app Grab has adopted AI to inaugural GrabX product showcase.
Grab’s new solutions for Family and Teens. Now you can order for the Family, GrabFood for One and Shared Saver for the Solo as well as Advance Booking features like Airport Pickup, Dine Out Discovery (Powered by GrabMaps) and Grab Travel Pass for the Explorer.
“Our landmark rollout of our latest products and features marks a shift in the way Grab seeks to serve your everyday needs. We’ve dived deeper into what matters to you on a daily basis. We’ve created new ways for you to discover, explore and connect with the people and world around you, leveraging both the scale and strength of our ecosystem, as well as the latest AI technologies,” the company said in a statement on Tuesday.
“GrabX demonstrates our commitment to harnessing the latest technologies to build solutions that address real problems and serve real needs, for everyday people. These features have been designed with a philosophy we call AI-First with Heart – that puts AI at the core of how we work and what we build, without ever losing sight of who we’re building for,” said Anthony Tan, Group CEO and Co-founder of Grab.
“As Southeast Asians shift more and more to digital solutions for daily needs, we want to expand Grab’s relevance to their everyday lives. Our new suite of products is designed to achieve that, fostering growth and strengthening our connection with the communities we serve.”
“We’ve also launched a new Grab Early Access Program, open to all our early adopters. At Grab, every product and feature is a work in progress because we’re always looking for ways – no matter how big or small – to improve them for you. User feedback is a critical part of the process, and with EAP, you’ll be amongst the very first to try out new features from Grab, in return for your feedback,” the company said.
Grab for Family & Teens is a safe and reliable way for travelling independently while giving parents and caregivers peace of mind, with extra safety features.
Grab has also made various improvements behind-the-scenes to ensure large orders get delivered reliably. Grab uses a custom Large Language Model (LLM) to determine whether it’s an order that is large by taking into account weight and size of items included in the order. Grab claims it can do this over 175 million different food items that are available on the platform resulting in millions of transactions each hour.
“If our algorithms determine that it’s too bulky or heavy for one delivery person to handle, we’ll try to find a 4-wheeler to deliver it to you. But if there isn’t one – we’ll split the order into two and assign it to two separate motorbike delivery partners. We’ll dispatch them in a way that ensures both halves of your order don’t arrive too far apart,” Grab said. The solution is now live across Southeast Asia and continuously improving.
“Whether you’re on your own, sharing moments with family or exploring new destinations, GrabX 2025 is a journey through tailored solutions that promise to enhance and enrich your daily experiences in both deeply personal and communal ways. In designing these solutions, our goal is to remove friction and open up new ways for our users to focus on what truly matters, whatever role they might be playing.” said Philipp Kandal, Chief Product Officer of Grab.
Grab also introduced agentic AI solutions for merchant- and driver-partners at the event on Tuesday.
About Grab – Taxi & Food Delivery
Order everything you need with Grab. Get cab, food delivery, and grocery in Southeast Asia. It offer everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar.
Grab is not only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.
