Dial A Vet, one of Australia’s fastest-growing veterinary telehealth platforms, has partnered with Pawssum Mobile Vets, the country’s biggest mobile vet service. Together, they are launching Australia’s first fully connected system that takes pet owners from online consultations to in-home veterinary care.
Through this partnership, pet owners can get instant online triage from Dial A Vet. If the situation needs hands-on checks, medicines, vaccinations, or palliative care, the case is quickly passed to Pawssum’s mobile emergency vets, giving pets continuous care without needing to visit a clinic.
One of the biggest innovations in this collaboration is the new Fit-to-Fly certification pathway. Built to support airlines, it lets owners start travel preparations with a telehealth consultation to talk about their pet’s temperament and anxiety. After that, a Pawssum vet visits the home to complete the required physical check and issue the certification. This helps ensure pets are truly ready for travel while staying calm and comfortable at home.
This partnership also gives stronger support to families dealing with one of the hardest parts of pet ownership—end-of-life care. Dial A Vet offers Quality of Life assessments and caring telehealth guidance to help owners understand when their pet may be reaching the final stage.
If an in-home visit is needed, Pawssum’s gentle and experienced end-of-life veterinarians provide calm, unhurried euthanasia services at home. This setup keeps pets comfortable and avoids stressful travel, while giving families privacy, continuity, and the time they need to say goodbye. Together, both services offer a compassionate and well-supported experience from the first assessment to the final farewell.
“This partnership marks a major step forward in the evolution of veterinary care in Australia,” said Josh Fidrmuc, CEO of Dial A Vet. “Pet owners want immediate answers and trusted support without long waits. By combining Dial A Vet’s online triage with Pawssum’s national in-home network, we are delivering a complete, modern care model that supports pets when and where they need it most.”
Guy Sharabi, CEO of Pawssum, added: “At Pawssum Mobile vets, every decision starts with the question: ‘How can we make veterinary care easier and less stressful for families and their pets?’ This partnership with Dial A Vet is a natural extension of that mission. By blending fast, expert telehealth with our trusted in-home veterinary service, we’re offering Australians a smoother, kinder way to access care from the first online question to the final treatment at home. It’s a major step forward for pets, owners, and the veterinary community.”
Read More- Former Paytm Executive Varun Sridhar Appointed CEO of Aspora
