
HealthMutual Group (HMG), a leader in medical concierge and insurance services, has teamed up with MediConCen Limited a tech company focused on insurance solutions. Together, they plan to create a smart, AI-powered system to make processing insurance claims faster and easier for the Hong Kong market.
MediConCen brings its skills in AI, blockchain, and automation, while HMG has strong experience in handling medical claims.
Together, they aim to make the claims process faster and more efficient and build a local system to detect fraud, waste, and abuse in insurance claims.
Mr. KC Chan, Founder of HMG, said, “With over 11 years of experience in medical concierge services, HMG has developed an in-depth understanding of claims management. Our proprietary OCR-based medical invoice platform aligns perfectly with the digital transformation of claims processing, while facilitating the set-up of an FWA framework to ensure robust risk management. Partnering with MediConCen a leader in cutting-edge InsurTech, allows us to further our mission of supporting the sustainability of Hong Kong’s medical insurance sector.”
Mr. William Yeung, CEO and Co-Founder of MediConCen, said, “This collaboration merges MediConCen’s AI-powered technological expertise with HMG’s unparalleled domain knowledge in insurance and healthcare.
Together, we are creating a solution that empowers claims assessors to make faster and consistent decisions setting a new gold standard for the industry.”
The partnership highlights how bringing together insurance know-how and modern technology can help make insurance processes more digital and efficient.
HealthMutual Group was founded in 2014 and has quickly become a top leader in healthcare management in Hong Kong and the Greater China Region.
The company focuses on improving how healthcare is managed and paid for. By offering medical concierge services and other helpful support, it brings benefits to everyone involved—patients, insurance companies, and healthcare providers—helping them grow and succeed in the long term.
MediConCen is a top InsurTech company founded in 2018. It has won many local and international awards.
MediConCen is the first company in Hong Kong to use blockchain and advanced technology to automate insurance claims and improve the overall claims experience.
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